Beyond Television have unrivalled customer care policies. We understand the importance of ensuring that each and every customer receives the right advice and information.

With continuous training provided for every staff member you can be assured of the highest level of service from advisors with an unparalleled knowledge of the goods we sell.

Our customers are not numbers, we treat each customer as an individual, online ordering with Beyond Television means no queues and no "closing time rush" so everyone receives a personal, friendly service.

For more information on our customer service policies, please view our Terms and Conditions, alternatively, please feel free to contact us.

If you have any queries about the delivery of your order, please contact the Delivery Arrangements Department. The delivery arrangements team are available Monday to Friday from 9am to 5.30pm. EMAIL: customer.service@beyondtelevision.co.uk If you have a City Link parcel tracking number click here

The Customer Services team are available Monday to Friday from 9am to 5.30pm. This department only takes emails about faulty, lost or damaged products. EMAIL: customer.service@beyondtelevision.co.uk We will respond to your email within one working day.